Privacy policy
Effective from 8 October 2026
We look after the data of people who use casa360.es the same way we look after our clients’ homes: carefully and discreetly. Below we explain what data we collect, why, how long we keep it and what your rights are. We apply the GDPR (Regulation (EU) 2016/679), the Spanish Data Protection Act (LOPDGDD 3/2018) and the rules on information society services.
1. Data controller
SOLSITIO Servicios Inmobiliarios S.L., owner of the CASA360 brand
CIF: B93798056
Calle Londres 17, 1-2, Urb. Palo Alto, 29610 Ojén (Málaga), Spain
E-mail for data protection matters: info@casa360.es
We have not appointed a data protection officer. Please write to the address above about anything related to your data.
2. What data, why and on what legal basis
| Source | Data | Purpose | Legal basis |
|---|---|---|---|
| “Join us” form | full name, e-mail or phone number, property location and status | replying to your request, contact from our coordinator, presenting our offer and preparing a contract | steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR); contact by phone and e-mail based on your consent (Art. 6(1)(a) GDPR) |
| Survey at casa360.es/ankieta | your answers, e-mail address | answers: tailoring CASA360 services; e-mail: sending information about the CASA360 launch | answers: our legitimate interest in developing our services (Art. 6(1)(f) GDPR); e-mail: your consent (Art. 6(1)(a) GDPR) |
| E-mail to info@casa360.es | data included in your message | replying to your message | legitimate interest (Art. 6(1)(f) GDPR) |
| Visiting the website | IP address and technical browser data (server logs) | delivering the website and keeping it secure | legitimate interest (Art. 6(1)(f) GDPR) |
We send commercial information by e-mail or phone only with your consent (Art. 21 of the Spanish LSSI-CE and the corresponding rules in your country of residence).
3. Who has access to your data
Your data is seen by the CASA360 team. We never sell it and never share it with our specialists. We use IT service providers who process data on our behalf under data processing agreements:
- Google Ireland Limited (Google Workspace): e-mail, spreadsheets and the script that receives form submissions;
- Netlify, Inc.: hosting of casa360.es;
- Google (Google Fonts) and the jsDelivr and unpkg CDNs: when you open the website, your browser downloads fonts and script files from their servers, so they receive your IP address.
4. Transfers outside the European Economic Area
Some providers (e.g. Google, Netlify) may process data in the USA. Such transfers are based on the European Commission’s decision on the EU-US Data Privacy Framework or on standard contractual clauses approved by the European Commission.
5. How long we keep your data
- “Join us” requests: until your request has been handled, no longer than 12 months after our last contact. If we enter into a contract, for its duration and the limitation period for claims.
- Survey and e-mail for launch information: until you withdraw your consent, no longer than 24 months after completing the survey.
- Server logs: according to the hosting provider’s settings, usually a few days.
- Proof of consent: for as long as we may need to demonstrate it.
6. Your rights
You have the right to access, rectify and erase your data, to restrict its processing, to data portability and to object to processing based on legitimate interest. You can withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal. Just write to info@casa360.es.
You can also lodge a complaint with a supervisory authority: in Spain the Agencia Española de Protección de Datos (aepd.es), or the authority in your country of residence (in Poland: the President of the Personal Data Protection Office, uodo.gov.pl).
7. Do you have to provide your data
Providing data is voluntary, but without it we cannot reply to your request or send you launch information. We do not make automated decisions and we do not profile.
8. Cookies
casa360.es does not use cookies or similar technologies for tracking or advertising, so we do not show a cookie banner.
9. Messages from Casa en Sol
If the invitation to the survey came in a message from Casa en Sol, Casa en Sol is responsible for that message under its own privacy policy. Answers given in the survey on casa360.es go to CASA360 and are processed under this policy.
10. Company information
casa360.es is operated by SOLSITIO Servicios Inmobiliarios S.L., CIF B93798056, Calle Londres 17, 1-2, Urb. Palo Alto, 29610 Ojén (Málaga), Spain, e-mail: info@casa360.es.
11. Changes
If we change this policy, we will publish the new version on this page together with the date it takes effect.